These Terms and Conditions (“Terms”) govern the use of the website www.prpglobaldmc.org and all services provided by PRP Global DMC (“PRP Global DMC”, “we”, “us”, or “our”). By accessing our website or engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Company Overview

PRP Global DMC is a Destination Management Company specializing in travel planning, event management, ground handling, incentives, conferences, exhibitions, and related tourism services for corporate and leisure clients worldwide.

2. Scope of Services

PRP Global DMC acts as an intermediary between clients and third-party service providers, including but not limited to hotels, airlines, transport operators, guides, venues, and activity suppliers. Services are provided subject to availability and confirmation.

3. Booking & Confirmation

• All bookings are subject to written confirmation from PRP Global DMC.
• A booking is considered confirmed only after receipt of the required advance payment.
• Any verbal or provisional booking does not constitute a confirmed agreement.

4. Pricing & Payments

• All prices are quoted based on current rates, taxes, and availability at the time of quotation.
• Prices are subject to change due to fluctuations in currency, government taxes, fuel surcharges, or supplier rate revisions.
• Payment schedules will be communicated at the time of confirmation.
• Late or non-payment may result in cancellation without liability to PRP Global DMC.

5. Cancellation & Refund Policy

Cancellation terms vary depending on suppliers and services booked.

• Cancellation charges will be communicated in advance.
• Refunds, if applicable, will be processed after deducting supplier penalties and administrative costs.
• No refunds shall be provided for unused services, no-shows, or early departures.

6. Amendments & Changes

• Any changes requested after confirmation may be subject to additional charges.
• PRP Global DMC reserves the right to modify itineraries or services due to unforeseen circumstances such as weather conditions, supplier issues, or force majeure events.

7. Client Responsibilities

Clients are responsible for:

• Ensuring valid passports, visas, travel documents, and insurance.
• Compliance with local laws, customs, and regulations.
• Conducting themselves in a manner that does not disrupt services or endanger others.

PRP Global DMC shall not be liable for losses arising from non-compliance with these responsibilities.

8. Travel Insurance

We strongly recommend that all clients obtain comprehensive travel insurance covering medical emergencies, cancellations, delays, and loss of personal belongings.

9. Liability & Limitation

• PRP Global DMC acts solely as an agent and shall not be liable for acts, omissions, or negligence of third-party suppliers.
• We are not responsible for injury, loss, damage, delay, or expense caused by circumstances beyond our control.
• Our maximum liability, if any, shall be limited to the total amount paid to PRP Global DMC for the specific service.

10. Force Majeure

PRP Global DMC shall not be liable for failure to perform obligations due to events beyond reasonable control, including but not limited to natural disasters, pandemics, strikes, political unrest, war, or government restrictions.

11. Intellectual Property

All content on prpglobaldmc.com, including text, images, logos, and designs, is the intellectual property of PRP Global DMC and may not be reproduced or used without prior written consent.

12. Confidentiality

All client information shared with PRP Global DMC will be treated as confidential and used solely for service fulfillment, in accordance with applicable data protection laws.

13. Website Usage

• The website is provided for informational purposes only.
• PRP Global DMC does not guarantee accuracy or completeness of content.
• Unauthorized use of the website may give rise to legal action.

14. Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of the applicable operating jurisdiction of PRP Global DMC. Any disputes shall be subject to the exclusive jurisdiction of the competent courts therein.

15. Amendments to Terms

PRP Global DMC reserves the right to amend these Terms at any time without prior notice. Continued use of the website or services constitutes acceptance of updated Terms.

16. Contact Information

For any queries regarding these Terms and Conditions, please contact:

PRP Global DMC
Website: www.prpglobaldmc.org
Email: info@prpglobaldmc.org